Business Where Net Promoter Score Goes Wrong (via Harvard Business Review) This reminds me of the body mass index (BMI) issue — it’s not accurate, but it’s simple to compute and reason about. Humans are weird and can do things…
RPM 84 Review
Here’s my quarterly RPM review post giving some details and thoughts about the 2019 Q4 release, RPM 84. I’ll start with my general thoughts for the release, and if you’re interested in a track-by-track breakdown, keep on reading. General thoughts…
Professional Development – 2019 – Week 42
Business The Problem with Accounting for Employees as Costs Instead of Assets (via Harvard Business Review) Current accounting practices worked when things were manufacturing-based: big piece of equipment needs a person to turn raw material into goods. In today’s world…
Professional Development – 2019 – Week 41
Business A New Approach to Contracts (via Harvard Business Review) Most contracts are used as protections against the possibility that one party will abuse its power against the other, which starts the relationship in an adversarial or at best, defensive,…
Remote – Part 5
Here are my notes for the fifth section, “Hiring and Keeping the Best.” General vibe: Most of this book is about how to have a healthy team and company, regardless of whether they’re remote. (It’s easier to sell a whole…
Professional Development – 2019 – Week 40
Business What California’s New Gig Work Law Gets Wrong About Gig Work (via Harvard Business Review) It’s simpler to thing of employment as binary — gig worker vs. employee — but it oversimplifies the costs and benefits of different types…
Your Playbook – SCS 2019
I presented at Scenic City Summit on 4 Oct 2019. We are builders, solvers, and thinkers. Yet we are opinionated, emotional, biased — human. It’s helpful to make a playbook with goals, values, and processes that resonate with us. Such…
Remote – Part 4
Here are my notes for the fourth section, “Beware the Dragons.” Cabin fever… it seems like you would expect this if you’re working by yourself for long periods. How you manage this seems personal (e.g., introverts and extroverts). There are…
Professional Development – 2019 – Week 39
Career How the Value of Educational Credentials Is and Isn’t Changing (via Harvard Business Review) Depending on the stats you review, the value of a college degree is still strong even though some companies are relaxing that requirement. The core…
Remote – Part 3
Here are my notes for the third section, “How to Collaborate Remotely.” The part about overlapping time zones contradicted what the authors said earlier — that anyone can work whenever they want instead of 9-5. Now the authors are saying…