AI and machine learning Why AI Customer Journeys Need More Friction (via HBR) Sometimes making the optimal choice via computer system removes too much friction, which can lead to mistrust or codifying learned biases. The article suggests working in “acts…
Warhammer Light of Eltharion
This was an interesting table-top mini from the Warhammer 40K universe that was almost entirely hand-painted; the build took about 12 hours to complete. Here’s a gallery of the entire build (73 photos). Context All of my kits have been…
Professional Development – 2022 – Week 23
Agile The age of Scrum is over (via Software Lead Weekly) The author lays out several points about the shortcomings of Scrum as a general approach to how to “do Agile.” Its simplicity is that it’s a one-sized approach to…
Professional Development – 2022 – Week 22
Communication Stop Rambling in Meetings — and Start Getting Your Message Across (via HBR) Measure exactly how much you’re talking (and over-talking) Consider using other ways to share your ideas Practice compressing your thoughts Build in pauses Ask for help…
Professional Development – 2022 – Week 21
Change management Democratizing Transformation (via HBR) This post explains five phases of digital transformation maturity — ranging from silos to digital natives. It comes down to looking for bottlenecks and inefficiencies to help you learn where to focus your efforts….
Professional Development – 2022 – Week 20
Business 3 Questions Investors Ask Themselves When Evaluating a CEO (via HBR) Is the CEO confident, but not overconfident? Is the CEO a straight-talker? Do they know how to listen? Hiring Tap the Talent Your Hiring Algorithms Are Missing (via…
Academy 1/35 USMC AH-1Z – Step 2a
This step was about assembling the air intakes. Here’s the gallery with 16 images of this step. Lessons learned in this step: Metal files (versus sandpaper or sanding sticks) help quickly remove super glue (a.k.a. CA glue). I shouldn’t have…
Professional Development – 2022 – Week 19
Business Why It’s So Hard to Scale a Great Idea (via HBR) False positives — an unrepresentative sample, too little data, or incorrect feedback that gives you confidence in something that’s just not true Biased representatives of the population —…
Professional Development – 2022 – Week 18
Business Case Study: One Employee Went Freelance. Now Everyone Wants the Same Deal (via HBR) There’s too much context to summarize here, but this segment is always my favorite in HBR. To freelance or to have iron-clad contracts with FTEs…
Professional Development – 2022 – Week 17
Customer experience Customer Experience in the Age of AI (via HBR) The company I work for could have been listed in this article, given we’re doing nearly all of the things mentioned here — agile teams, customer focused, personalization. Documentation…