Geoff Mazeroff

Change management Democratizing Transformation (via HBR) This post explains five phases of digital transformation maturity — ranging from silos to digital natives. It comes down to looking for bottlenecks and inefficiencies to help you learn where to focus your efforts….

Business 3 Questions Investors Ask Themselves When Evaluating a CEO (via HBR) Is the CEO confident, but not overconfident? Is the CEO a straight-talker? Do they know how to listen? Hiring Tap the Talent Your Hiring Algorithms Are Missing (via…

Business Why It’s So Hard to Scale a Great Idea (via HBR) False positives — an unrepresentative sample, too little data, or incorrect feedback that gives you confidence in something that’s just not true Biased representatives of the population —…

Business Case Study: One Employee Went Freelance. Now Everyone Wants the Same Deal (via HBR) There’s too much context to summarize here, but this segment is always my favorite in HBR. To freelance or to have iron-clad contracts with FTEs…

Customer experience Customer Experience in the Age of AI (via HBR) The company I work for could have been listed in this article, given we’re doing nearly all of the things mentioned here — agile teams, customer focused, personalization. Documentation…

Career Starting a New Job as a Mid-Career Professional (via HBR) Build relationships — be curious about others, respect the history of what already exists Dig deep into the business — learn the company and the culture (the article had…

AI Robots Need Us More Than We Need Them (via HBR) Make AI more human and less artificial Manage info, don’t just amass it Unleash your employees’ talent Build adaptable, living systems We’re all tech companies now Change management Change…

Career How to Make Progress on Your Long-Term Career Goals (via HBR) Decide what you don’t want Narrow things down to a few avenues Make progress on the fundamentals Take stock of your emotional and mental energy Overcoming Self-Doubt in…