Listening Skills
How to Become a Better Listener (via HBR)
- Listening has three aspects: cognitive, emotional, behavioral
- 9 tips: repeat the last few words back, don’t rephrase unless you need to, offer natural nonverbal cues to show you’re listening, pay attention to nonverbal cues, ask more questions than you think you need to, minimize distractions, acknowledge shortcomings, don’t rehearse your response while the other person is speaking, monitor your emotions
Personal Growth
Should You Even Bother with New Year’s Resolutions This Year? (via HBR)
- Assess your willingness (what’s the “why”?)
- Pick just one or two
- Commit to a specific action
- Make it easy
- Track your progress
- Get support