Business
The U.S. Health Care System Isn’t Built for Primary Care (via HBR)
Very interesting read on population health and the role of PCPs in relationship building rather than ticking boxes. Definitely has a value-based care vibe.
With So Many People Quitting, Don’t Overlook Those Who Stay (via HBR)
- Be aware of your impact
- Focus on potential and possibility
- Make it okay to leave
- Give your employees the respect and attention they deserve. Re-recruit them, reward them, and engage them.
Career
The greatest resume I’ve ever seen (via Software Lead Weekly)
An interesting parallel of a plumber who has the same skills needed for a cloud engineer: troubleshooting, collaboration, testing and observing, and understanding business continuity.
Leadership
Research: Informal Leadership Comes at a Cost (via HBR)
To avoid that costs, leaders should support informal leaders by (1) being a leadership coach, communicating expectations and trusting informal leaders to meet them, and (3) build a pipeline of informal leaders on the team. To that informal leaders mind the cost, they should (1) stay aware of their energy levels, and (2) proactively protect that energy.
Every Leader Has Flaws. Don’t Let Yours Derail Your Strategy. (via HBR)
This article has tactics for the following types of leaders who typically get in the way of strategy: overconfident and chronically certain leader, impulsive leader, rigidly controlling leader, and insecure leader.
To Inspire Your Team, Share More of Yourself (via HBR)
“It was once believed that scrubbing notions of the self from presentations and regulating emotions at all cost was key to being perceived as an effective leader. However, it’s becoming increasingly clear that in order to inspire people to follow you, sharing personal stories with vulnerability, humor, and humility allows audiences to see you as human and thus be inspired by you. The reason? Telling personal stories helps lead to more trust in relationships. We tend to trust people who we believe are acting as their real selves and demonstrating empathy. Increasing realness and humanity by sharing personal stories is one powerful way to build that trust. Luckily, connecting more personally in this way is a teachable skill. The author offers four steps that will help you add humanity to your presentations and increase your team’s inspiration.”
Process
What Evolution Can Teach Us About Innovation (via HBR)
Many consider innovations to be big-bang events; however, they are typically culmination of several iterative learnings combined with confluences that change over time. Emergent discovery is a process that can be taught. Leaders need to change their expectations of how this works — e.g., be willing to consider unreasonable ideas, give ideas enough time to be proven/disproven, and avoid blaming people for failures when the expected outcome was unknown.
Relationships
5 Techniques to Build Rapport with Your Colleagues (via HBR)
- Find ways to make yourself well-rounded (so that you have things to eventually find in common with others)
- Don’t pretend to be someone you’re not
- Listen
- Give to get (e.g., share something you’re struggling with to get the other person to open up)
- Take notes about details important to the other person