Agile
6 Principles to Build Your Company’s Strategic Agility (via HBR)
- Speed > perfection
- Flexibility > planning
- Efficient slack > over-optimization
- Empowerment > hierarchy
- Learning > blaming
- Resource modularity > lock-in
Communication
How to Ask a Colleague to Mask Up (via HBR)
“It is extremely uncomfortable to point out when someone else is doing something that could be construed as morally wrong. … The reason these kinds of requests are so awkward is that calling out someone’s moral behavior has the potential to threaten the image so many of us try to present to the world that we are good, moral people.” Either find a way for the other person to save face (“Maybe you forgot that our policy changed…”) or just be direct.
We use Lucidchart at work for diagramming, so I attended this webinar to see what they’re paying attention to. A panel talked about the importance of good collaborative meetings, someone on the engineering team showed how Lucid uses their products to develop their products, and finally Seth Godin gave a keynote about how we need to bring change by solving non-obvious problems through good leadership.
Connection
As Reopenings Are Paused, “Social Care” Can Keep You Connected (via HBR)
This article lists five ways to proactively engage socially as we enter the next wave of the pandemic forcing us away from others. They include a teaching exchange, virtual reunion, emailing weak ties, sending a letter, and engaging in “parallel play.” I found the ideas interesting, but they involve the reader initiating. Where are the others that would connect with me in these ways?
Security
Your Employees Are Your Best Defense Against Cyberattacks (via HBR)
Human psychology often a factor for successful cyberattacks. This article explains why that happens and how business leaders can use psychological techniques to improve their security stance.
Social media
It’s on Digital Platforms to Make the Internet a Better Place (via HBR)
- Establish meaningful norms. One example is instead of having another car insurance ad before a video, have a video that presents tips for respectfully disagreeing.
- Verify human users. Most of the troublesome content is created and promoted by bots.
- Improve content creation. Get humans involved; implement more nuanced feedback than “like,” especially on the negative side.